At SNGS Matrimonial, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our matrimonial platform and services.

1. Information We Collect

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your matrimonial profile
• To match you with compatible profiles based on your preferences
• To facilitate communication between members
• To process membership payments and subscriptions
• To send important notifications about your account and matches
• To improve our platform and services
• To prevent fraud and ensure platform security
• To comply with legal obligations

3. Data Protection & Security

We implement industry-standard security measures to protect your personal information:

• SSL/TLS encryption for all data transmission
• Secure encrypted storage of personal data
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices

4. Payment Information Security

All payment transactions on SNGS Matrimonial are processed through Razorpay, a PCI-DSS compliant payment gateway. Your payment card details are encrypted and processed directly by Razorpay. We only receive transaction confirmation and basic payment details (last 4 digits of card, transaction ID) for our records. We never have access to your complete card information.

5. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our platform:

• Razorpay: For secure payment processing
• Cloud Service Providers: For secure data hosting and storage
• Analytics Services: To understand platform usage and improve services
• Communication Services: For sending emails and notifications

All third-party service providers are contractually bound to protect your data and use it only for specified purposes.

6. Your Rights

As a user of SNGS Matrimonial, you have the following rights regarding your personal data:

• Access: Request access to your personal data we hold
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of data processing in certain circumstances

To exercise any of these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

SNGS Matrimonial uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences, maintain your login session, and analyze platform usage. You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our services.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you request account deletion, we will delete your personal data within 30 days, except where we are required to retain certain information for legal, regulatory, or legitimate business purposes.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the updated policy on this page with a new effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: